On 22 and 23 August, our school held a Mediation Workshop for all teachers. Social workers from the Hong Kong Family Welfare Society were invited to introduce the concept of mediation and assist us in mediating conflicts at school.

The workshop was divided into two sessions. In the morning session, the workshop focused on the basic concepts of satisfaction and the needs of people. Then, teachers were invited to participate in various hypothetical scenarios where conflicts among students may arise. By putting ourselves in the students’ shoes, we learned to understand their needs more.

In the afternoon session, teachers took part in a simulation again, which we had to mediate confrontations between students from the start till the resolution. The activities all served as crucial reminders of how essential it is for everyone to show empathy on the school campus.

All in all, the workshop successfully helped teachers’ understanding of conflict resolution. Through activities such as role-playing, we gained a deeper insight into the importance of communication. We look forward to a safe, happy and harmonious learning environment by applying these newly learned skills with our students.